Hotels and other lodging properties participating in the City of Alpine’s Lodging Safety Program are playing an important role in ensuring travelers to Alpine and tourism industry employees remain safe during the COVID-19 pandemic.
These checklists are based on recommendations from the Centers for Disease Control and Prevention and national lodging industry safety and security experts. Lodging operators that successfully complete the checklist and operate under these recommendations are doing their part to enhance public safety and helping to promote and protect the Alpine lodging and travel industry.
Hotels and Short Term Rentals displaying this badge have committed to these best practices.
Below are the separate checklists for Hotels and for Short Term Rentals.
Hotels
GUEST INTERACTION & PUBLIC AREAS
- Prominent signage is displayed, including face covering (mask) requirements, any required social distancing signage, floor markings indicating 6-foot distancing in common areas, including elevators, and required hygienic practices and policies in all common areas.
- Where six feet of separation is not possible such as at a front desk, we will install barriers, enforce mask requirements, and make necessary layout adjustments to minimize physical interaction.
- Where possible, hand sanitizer dispensers for guests and visitors are provided.
- We will enforce state-mandated maximum capacity limitations for public areas such as dining areas, pool areas, fitness rooms, etc.
- Manually operated door handles are disinfected at least every 30 minutes during high use periods.
- Elevator button panels are sanitized regularly, and hand sanitizer is made available at or in elevators if possible. The number of guests per elevator is limited to those individuals traveling together.
GUEST ROOMS
- When possible, housekeepers and maintenance personnel will avoid entering guest rooms during a guest’s stay, unless circumstances demand otherwise. If a hotel employee or contractor needs to enter a guest room, no guests may be present in the room.
DINING AREAS
- Self-serve buffets will not be utilized. If possible, we will use grab-and-go dining services instead.
- If dining services are offered, we will follow the State guidelines for capacity limitations, seating spacing requirements, and sanitation procedures.
EMPLOYEES
- Employees will be educated on COVID-19 and all guest protocols and procedures.
- Employees will be educated on proper hand cleaning practices and follow guidelines regularly and after activities such as using the restroom, cleaning, eating, and before and after starting shifts.
- Employees will wear masks or face coverings when inside the property.
- Employees will wear appropriate PPE.
- Employees will undertake a health self-assessment before starting any shift to identify possible symptoms of COVID-19.
CLEANING
- The frequency of cleaning and sanitizing in all public spaces, with an emphasis on frequent contact surfaces, has been increased.
- EPA approved cleaning and sanitizing protocols are in place to clean guest rooms, with particular attention paid to high-touch items.
- Where possible, rooms will be “sealed” or other control systems should be put in place to ensure rooms are not entered between guest stays.
- If possible, guest rooms will be left vacant for 24-72 hours after a guest has departed.
- All bed linens and laundry will be washed in accordance with CDC guidelines, and dirty laundry will be bagged/contained in the guest room to eliminate excess contact while transported.
- Shared tools and equipment will be cleaned and disinfected during and after each shift or anytime the equipment is transferred to a different employee.
Short Term Rentals
CLEANING
- EPA approved cleaning and sanitizing protocols are in place to clean guest rooms, with particular attention paid to high-touch items.
- Where possible, rooms will be “sealed” or other control systems should be put in place to ensure rooms are not entered between guest stays.
- If possible, guest rooms will be left vacant for 24-72 hours after a guest has departed.
- All bed linens and laundry will be washed in accordance with CDC guidelines, and dirty laundry will be bagged/contained in the guest room to eliminate excess contact while transported.
- Shared tools and equipment will be cleaned and disinfected during and after each shift or anytime the equipment is transferred to a different employee.
- The frequency of cleaning and sanitizing in all common spaces, with an emphasis on frequent contact surfaces, has been increased.
GUEST ROOMS
- When possible, housekeepers and maintenance personnel will avoid entering guest rooms during a guest’s stay, unless circumstances demand otherwise. If a hotel employee or contractor needs to enter a guest room, no guests may be present in the room.
COMMON AREAS
- State guidelines will be followed in all common areas for capacity limitations, seating spacing requirements, and sanitation procedures.
- Where possible, hand sanitizer dispensers will be provided for guests and visitors.
- Prominent signage is displayed in common areas informing guests of face covering (mask) requirements, any required social distancing, and required hygienic practices and policies in all common areas.
OWNER/STAFF
- Owner and any staff will be educated on COVID-19 and all guest protocols and procedures.
- Owner and any staff will be educated on proper hand cleaning practices and follow guidelines regularly and after activities such as using the restroom, cleaning, eating, and before and after starting shifts.
- Owner and any staff will wear masks or face coverings when interacting with guests.
- Owner and any staff will undertake a health self-assessment before starting any shift to identify possible symptoms of COVID-19.
NOTE: The Alpine Safety Pledge programs are a commitment by the participating businesses to adhere to a set of policies. Each business is responsible for its own management and oversight of these policies. Regardless of policy, it is impossible to guarantee any specific health outcomes for individual customers.